Junior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Totem Madrid, A Small Luxury Hotel Of The World
A design-led boutique stay in Madrid's upscale Salamanca district, steps from the park, designer shopping, and Serrano station.
- In the heart of Madrid's Salamanca district
- Stylish rooms with high ceilings and curated decor
- Excellent service and breakfast rated by guests
8.8
Great
1178 reviews
Booking.com 8.8 · 1178 reviews
About
Totem Madrid, A Small Luxury Hotel Of The World
Totem Madrid is a four-star boutique property in the upscale Salamanca neighbourhood, a short walk from Retiro Park and the city's best shopping streets. The hotel's design-led rooms feature high ceilings, curated decor, and thoughtful touches like coffee machines and soundproofing.
Guests consistently praise the friendly, flexible staff and the quality of the breakfast, which includes fresh pastries and rich coffee. The hotel also offers a range of wellness treatments, a fitness centre, and easy access to public transport, making it a convenient base for both leisure and business travellers.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional location — In the heart of Madrid's upscale Salamanca district, close to Retiro Park, designer shopping, and Serrano metro station.
- High guest satisfaction — The hotel earns an 8.8 rating from over 1,170 reviews, with many guests praising the service and comfort.
- Personalized service — Staff are repeatedly commended for being flexible, efficient, and attentive, adding to the hotel's intimate feel.
- Quiet and clean rooms — Soundproofed rooms and meticulous cleanliness create a restful environment, even in a central location.
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Worth weighing
3 to weigh- Limited on-site dining — The hotel has a restaurant and bar, but some guests note it may not be a primary choice for those seeking extensive meal options.
- Smaller rooms — The 'Petite' room category suggests compact accommodation, which may feel tight for some guests.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travellers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Petite Double Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Deluxe Double Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Superior Deluxe Double Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Junior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Car hire
Food & Drink
- Restaurant
- Bar/ Lounge area
- Snack bar
- In-room breakfast
- Special diet menus
Wellness
- Fitness centre
- Spa treatments
- Massage
- Beauty services
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Soundproofed rooms
- Flat-screen TV
- Cots
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Lift
Safety & Security
- 24-hour security
- Safe deposit box
- Smoke detectors
- Fire extinguishers
- Key card access
Parking & Transport
- Parking
- Valet parking
- Electric vehicle charging station
- Paid airport shuttle
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 1,178 reviews
Booking.com · 8.8 · 1178 reviews
8.8Verified guest“We had a room with a bathtub, which was a lovely touch.”
8.8Verified guest“Stayed two nights; the hotel is stylish with a fantastic location near the park, metro, and central Madrid. Our room had a very comfortable bed, and the staff were efficient and professional.”
8.8Verified guest“A refined, clean property with truly excellent service and good value. The staff are knowledgeable and the location is fantastic, close to bars and restaurants, just 400 metres from Serrano station.”
8.8Verified guest“The petite queen room had a comfy bed. Great upscale area, 500 metres to Serrano metro station.”
8.8Verified guest“Staff were very accommodating and provided great service.”
8.8Verified guest“The hotel was quiet, spotless, and had a nice bar.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Shopping & Dining: The hotel sits among Madrid's best shopping avenues, with numerous upscale boutiques and restaurants within walking distance.
Getting Around: Serrano metro station is just 400–500 metres away, providing easy access to the rest of the city. The central area is also walkable.
Parks & Culture: Retiro Park is close by, offering a green escape, and many sightseeing venues are within a pleasant walk.
Hermosilla, 23, Madrid, Community of Madrid, 28001, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 64 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking, including valet parking and an electric vehicle charging station.
Does the hotel offer airport transfer?
Yes, a paid airport shuttle is available, and car hire is also offered.
Are pets allowed?
No, pets are not allowed at the hotel.
What breakfast options are available?
The hotel serves breakfast in the restaurant, and in-room breakfast is also available. Guests praise fresh pastries and quality coffee.
Is there a fitness centre?
Yes, the hotel has a fitness centre for guests.
Does the hotel have business facilities?
Yes, guests mention accessible meeting facilities suitable for business needs.
The bottom line
Totem Madrid is a winning choice for travellers who value a central, stylish base with attentive service. While it may not cater to those seeking extensive resort-style amenities, its prime location and guest-focused atmosphere make it ideal for exploring Madrid.
8.8A boutique stay in the heart of Madrid's most elegant district.
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